Back Office

Office Settings

Thu 09 Jul 2026
BW

Office details

Ballito Accommodation rates

Commission · Consumables · VAT · Admin fee
Date fromDate toCommission %ConsumablesVAT %Admin fee
01 Mar 202628 Feb 202712.0R 65.0015.0R 95.00
01 Mar 202528 Feb 202612.0R 58.0015.0R 85.00

Tenant service rates — houses

BedroomsSleepsCleaningLinenTowel
24380.0070.0045.00
36480.0085.0055.00
48560.00100.0065.00
510680.00120.0080.00

Linen hire & towel rates

ItemQty / bedsRate
Linen hire2 beds140.00
Linen hire4 beds260.00
Linen hire6 beds380.00
Towels — bath sheeteach28.00
Towels — pool toweleach32.00

Channel rates & vendor discounts

Used by the web special engine
ChannelRate markup %Admin fee
Booking.com18.0R 0.00
AirBNB16.0R 0.00
LekkeSlaap15.0R 0.00
Online (own site)0.0R 95.00
Vendor typeDiscount %
OWN Owner share15.0
BACC Commission share15.0

Season date ranges

Peak In Semi Out
FromToSeason
15 Dec 202610 Jan 2027Peak Season
27 Jun 202619 Jul 2026In Season
25 Sep 202611 Oct 2026Semi Season
20 Jul 202624 Sep 2026Out Season
12 Oct 202614 Dec 2026Out Season

Peak season booking rules

15 Dec 2026 – 10 Jan 2027

Public holidays

Red marker on calendar
Start dateEnd dateDescription
09 Aug 202610 Aug 2026National Women's Day (obs. Mon)
24 Sep 202624 Sep 2026Heritage Day
16 Dec 202616 Dec 2026Day of Reconciliation

School holidays (public)

Start dateEnd date
27 Jun 202619 Jul 2026
03 Oct 202611 Oct 2026
10 Dec 202612 Jan 2027

Private schools 1 & 2

GroupStart dateEnd date
PVT 120 Jun 202621 Jul 2026
PVT 225 Jun 202626 Jul 2026

Online booking season rules

FromToSeasonOnline bookable
15 Dec 202610 Jan 2027PeakEnquiry only
27 Jun 202619 Jul 2026InInstant book
20 Jul 202624 Sep 2026OutInstant book

Check-in / check-out windows

Online calendar — block / open date rules

Pushed to the website calendar overnight
On = block dates online
PropertyFromToDescriptionRule
Le Paradis 1501 Aug 202631 Aug 2026Owner occupation — AugustBlocked
Chakas Cove 7014 Aug 202617 Aug 2026Body corporate painting — scaffolding upBlocked
Ballito Hills 47825 Sep 202628 Sep 2026Re-opened after geyser repair completedOpen
All properties15 Dec 202610 Jan 2027Peak — enquiry only, no instant bookBlocked
Dolphin View 2103 Oct 202605 Oct 2026Deep clean + carpet shampooBlocked

Online property override rules

Per-property min-nights overrides by season
Rule IDDescriptionSeasonHouse minApt minApplies to
OVR-009Peak full-week bookings onlyPeak77All properties
OVR-011In-season school holiday minimumIn54All properties
OVR-012Sheffield Sea Villa premium minimumIn7—Sheffield Sea Villa
OVR-013Semi season short stays allowedSemi22All properties
OVR-014In-season weekend minimumIn32Chakas Cove (complex)

OTA update status — rate & availability resync

Last full push 09 Jul 06:15
QueuedChannelsDate rangeDescriptionStatus
09 Jul 07:42Booking.com15 Dec 2026 – 10 Jan 2027Peak min-stay corrected after rate rejectionQueued
09 Jul 06:15Booking.com AirBNB LekkeSlaap09 Jul 2026 – 30 Jun 2027Scheduled overnight full push — rates + availabilityPushed
08 Jul 16:20LekkeSlaap25 Sep 2026 – 11 Oct 2026Semi season dates extended by two daysPushed
08 Jul 14:05AirBNB01 Aug 2026 – 31 Aug 2026Le Paradis 15 closed by owner — availability zeroedFailed
07 Jul 09:30Booking.com LekkeSlaap27 Jun 2026 – 19 Jul 2026School holiday special applied to web ratesPushed

API endpoint filters

Controls what the public site may query
Endpoint IDEndpoint pathFrom dateTo dateProperty filterActive
EP-01/datasrc/getavailability01 Mar 202628 Feb 2027All online properties
EP-02/datasrc/getrates01 Mar 202628 Feb 2027Rated O — Open only
EP-03/datasrc/getproperties01 Mar 202628 Feb 2027All online properties
EP-04/datasrc/getspecials27 Jun 202619 Jul 2026All online properties
EP-05/datasrc/getreviews01 Jan 202531 Dec 2026All online properties

FNB statement reconciliation

3 unmatched lines
Last import: FNB_62114857_09Jul2026.csv · 14 lines · 11 auto-matched by reference.

Unmatched bank lines

Needs attention
DateStatement descriptionAmount
09 Jul 2026FNB APP PAYMENT — A KHAN4 320.00
09 Jul 2026ADT CASH DEPO BALLITO 004171 200.00
08 Jul 2026MAGTAPE CREDIT VANWYK HOLIDAY2 750.00

Matched today

4 receipts posted
Bank lineConf NoGuestAmount
FNB APP PAYMENT BACC4841848418P. van der Merwe4 600.00
MAGTAPE CREDIT BACC4842148421J. Botha8 610.00
FNB APP PAYMENT BACC4841248412S. Dlamini6 480.00
MAGTAPE CREDIT BACC4842948429T. Govender3 150.00

Office document library

Attached to confirmation emails and the website
DocumentUpdatedSize
Indemnity Form.pdf03 Mar 2026184 KB
Terms & Conditions 2026.pdf01 Mar 2026226 KB
Peak Season Letter.pdf22 Jun 202698 KB
Guest House Rules.pdf14 Apr 2026121 KB
Load Shedding Guide.pdf09 Feb 2026156 KB

Complexes

Select to edit
Chakas CoveDirections set
La BallitoDirections set
Ballito HillsDirections set
Le ParadisDirections set
Dolphin ViewDraft
Umhlali DunesDirections set
La MerMissing

Arrival directions — Chakas Cove

Send with confirmation email — included as a PDF attachment on confirm

About Ballito — website content blocks

Shown on the public About page
HeaderIconBody text
BeachesumbrellaWillard, Clarke and Salmon Bay beaches are all lifeguarded in season, with the promenade linking them along 2.5 km of coastline…
RestaurantscutleryFrom beachfront cafés to fine dining at the Lifestyle Centre — most restaurants are within a five-minute drive of our units…
Tidal poolwavesThe Thompson's Bay tidal pool is safe for children year-round and is a short walk from Chakas Cove via the boardwalk…
Dolphin viewingbinocularsBottlenose dolphins surf the backline most mornings — the viewing deck at Salt Rock and the promenade are the best spots…
Getting heremap-pinBallito is 15 minutes from King Shaka International Airport on the N2 — airport transfers can be arranged through our office…
← All options